Travellers who have non-refundable tickets will normally be charged a cancellation fee under the terms of Turkish Airlines cancellation policy. However, there are several circumstances in which passengers may be qualified to cancel their flight and get a full refund in accordance with Turkish Airlines refund policy.
The criteria under which you are entitled to a full refund are as follows, according Turkish Airlines cancellation and refund policy:
If an airline cancels a flight and the alternate flight supplied to the passenger does not fit their schedule, the passenger is entitled to a full refund. Sometimes the airline has no choice but to cancel the flight. In that instance, if the alternate flight is no longer convenient for the passengers, they are entitled to a reimbursement.
If a passenger's trip is rescheduled and they miss their connecting connection as a result, they are also entitled to the full reimbursement. Because the airline made the traveller lose money, the airline makes up for it by issuing a refund.
The passengers are also eligible to obtain a full refund if the aircraft is delayed by more than 5 hours in that case, as the inconvenience was once again caused by the airline.
If a traveller has a refundable ticket, they are also qualified for a full refund. If the passengers cancel their flight reservations, they are qualified to obtain a refund if they have a refundable ticket.
In addition, Turkish Airlines reimburses travellers in the event that a close family or fellow traveller passes away. The airline is aware that the only option available to the customer under these circumstances is to cancel their reservation. Therefore, the airline also offers a refund in this case.
Turkish Airlines also offers full reimbursements to customers who were turned away from boarding. The airline will reimburse the money you paid at the time of booking if, as a passenger, you are refused boarding the plane for any reason.
If a circumstance like COVID arises, Turkish Airlines returns the whole cost of the airline. Since it would be nearly difficult for the travellers to continue with their vacation arrangements in such a circumstance, the airline supports their decision to cancel and reimburses them for their original ticket fees.
